Short version: we use your information to respond to you, provide our services and manage your account. We don’t sell your information, and you can opt out of marketing at any time.
Last updated: 21 August 2026
This policy explains what personal information we collect, why we use it and the choices you have.
We’ve written it in plain language so you can understand what happens to your information when you visit our website, contact us or become an Ignyte client.
Ignyte is a trading style of Near Me Searches UK Limited.
Near Me Searches UK Limited is registered in England and Wales under company number 15965829. Our registered office is:
Innovation House
11 North Street
Pewsey
Wiltshire
SN9 5ES
Near Me Searches UK Limited is the data controller for the personal information covered by this policy.
If you have a question about your information, email hello@weareignyte.co.uk or call 0333 360 8147.
We are not required to appoint a data protection officer. Responsibility for data protection sits with the directors of Near Me Searches UK Limited.
The information we collect depends on how you interact with us.
It may include:
We don’t intentionally collect special category information, such as information about health, religion, ethnicity or political opinions, through this website. Please don’t include this kind of information in a general enquiry unless it is genuinely necessary.
We normally receive personal information directly from you when you:
We may also receive business contact information from:
If we receive your information from another source and you would not reasonably expect us to have it, we will provide relevant privacy information when we first contact you or within one month, whichever happens first.
We use your contact details and the information in your enquiry to understand what you need, respond to you and recommend an appropriate service.
Our lawful basis is taking steps at your request before entering into a contract and our legitimate interest in responding to business enquiries.
We use your name, contact details and appointment information to arrange, confirm and manage calls.
Our lawful basis is taking steps at your request before entering into a contract or performing our agreement with you.
If you become a client, we use your information to:
Our lawful basis is performing our contract with you.
We use account, billing and payment information to issue invoices, collect Direct Debit payments, manage overdue accounts and maintain financial records.
Our lawful bases are performing our contract, complying with our legal obligations and our legitimate interest in receiving and accounting for payment.
We don’t normally receive or store your full bank account details. These are handled securely by the Direct Debit or payment provider used during sign-up.
We use technical information to protect our website and enquiry forms from spam, fraud, misuse and security threats.
Our lawful basis is our legitimate interest in keeping our website, systems and communications secure.
Where you allow statistics cookies, we use information about how people find and use the website to understand what is working, identify problems and improve the experience.
Where consent is required, our lawful basis is your consent. You can change or withdraw your choice at any time through our cookie settings.
We may contact existing clients with information about their service, planned maintenance, security, renewals, pricing or other matters connected with their account.
Our lawful basis is performing our contract, complying with legal obligations or our legitimate interest in managing the client relationship.
Service and account messages are not marketing messages.
Where permitted, we may send information about Ignyte services, useful updates or relevant offers.
We will rely on consent where the law requires it. In some business-to-business situations, we may rely on our legitimate interest in promoting relevant services to business contacts, provided this is proportionate and would not be unexpected.
You can ask us to stop marketing at any time by using the unsubscribe option in the message or emailing hello@weareignyte.co.uk.
If you opt out, we may retain limited information on a suppression list so we can respect your choice.
We may use and retain information where necessary to:
Our lawful basis is compliance with a legal obligation or our legitimate interest in protecting the business and its legal rights.
Where we rely on legitimate interests, those interests may include:
We consider the likely effect on the person concerned before relying on legitimate interests. We don’t use this basis where our interests are overridden by someone’s rights or freedoms.
We don’t sell personal information.
We may share relevant information with trusted service providers that help us operate Ignyte and deliver our services. These may include:
We only provide the information reasonably needed for the relevant purpose.
Our service providers must protect the information they handle and may only use it in accordance with our instructions, their contract with us and applicable law.
The services and cookies currently detected on this website are listed in our Cookie Policy.
When we host or maintain a client’s website, we may process personal information submitted to that website on the client’s behalf.
In that situation:
This policy applies to information Ignyte uses for its own business purposes. It does not replace the privacy policy of any client website we create or manage.
Some of our service providers may process or make personal information accessible outside the United Kingdom.
Where this happens, we require appropriate protection. Depending on the country and provider, this may include:
Some third-party services, including Google, Meta and Pipedrive, operate internationally. Their own privacy information explains where they process data and the safeguards they use.
You can contact us if you would like more information about the safeguards applying to a particular service.
We keep personal information only for as long as it is reasonably needed.
Our usual retention periods are:
We may keep information for longer where the law requires it, a dispute is ongoing or there is another lawful reason to do so.
We use cookies and similar technologies to operate, secure and understand our website.
Non-essential cookies are not used unless you make the relevant choice through our cookie banner.
Our Cookie Policy explains:
We use reasonable technical and organisational measures to protect personal information. These include, where appropriate:
No online service can guarantee complete security, but we review our arrangements and respond to identified risks.
Depending on the circumstances, you may have the right to:
These rights aren’t absolute and some exemptions may apply.
You will not normally have to pay to exercise your rights. We may ask for information needed to confirm your identity before responding.
We will normally respond within one month. If a request is particularly complex, the law may allow us additional time, but we will explain this if it applies.
To exercise a right, email hello@weareignyte.co.uk.
We don’t use the personal information covered by this policy to make solely automated decisions that have legal or similarly significant effects on people.
Spam and security services may automatically assess technical information to identify suspicious activity, but these checks don’t make significant decisions about you.
Our website contains links to websites operated by other organisations, including portfolio clients, scheduling services and social media platforms.
We aren’t responsible for how another organisation handles personal information after you leave our website. You should read that organisation’s privacy information before providing personal details.
Ignyte provides business services and this website isn’t designed for children.
We don’t knowingly collect personal information from children through this website. If you believe a child has provided information to us, please contact us.
Please contact us first if you are concerned about how we have handled your personal information. We will look into the matter and respond as soon as reasonably possible.
Email: hello@weareignyte.co.uk
Telephone: 0333 360 8147
You also have the right to complain to the Information Commissioner’s Office:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk
We may update this policy if our services, systems, providers or legal obligations change.
The latest version will always be published on this page. If we make a significant change to how we use personal information, we will take reasonable steps to bring it to the attention of affected people before the new use begins.
